Only under 7 circumstances you can call 110!
110 hotline is an extremely valuable resource for public safety. However, the numbers of non-police requests, invalid alarms and even harassing calls have been increasing in some places, affecting the normal operation of 110 platform. Therefore, we should do our best to promote the 12345 government service platformfor reducing the burden on the 110 service platform, and soothing our policemen.
1. Criminal cases
2. Public security cases
3. Natural disasters, public security disasters, fires, and traffic accidents
4. Mass incidents that endanger personal, property safety or social order
5. Other incidents related to illegal crimes that require emergency handling by public security administration
6. Urgent assistance that are urgently needed for the safety of the public or the masses
7. Ongoing behaviors by Public Security Administrations and the police that are in violation of laws and regulations
How to dial 110 correctly?
1. Fixed-line phone, mobile phone: dial 110 directly without area code
2. SMS: edit your text content and send to 12110
Warm reminder: The 110 alarm hotline is open day and night, offering free service. And you can go through the line even if the normal service of your mobile phone is canceled.
What is the penalty for harassing 110 alarm hotline?
If serious losses have not been caused, a warning or a fine of less than 200 yuan shall be imposed.
If serious losses have been caused, a fine of not more than 500 yuan and a detainment of not less than 5 days but not more than 10 days shall be imposed.
If you maliciously dial 110 for crying wolf, you will be punished in accordance with the behavior of disrupting public order.
Which hotline should we call to resolve our problems? …
12345 It is set up by the local government, handling all complaint. So, it is commonly known as the mayor’s hotline
12319 It is set up by the construction department, offering consultancy services for heating, public transportation, water supply, gas, and construction industries
12320 It is set up by the Health Bureau, handling all complaints upon medical institutions, doctor-patient disputes, counterfeit drug complaints
12333 It is set up by the Labor Bureau,handling complaints about labor disputes, and protecting labor rights
12338 It is set up by the Women's Federation, aiming for the protection of women's rights
12348 It is set up by the Judicial Bureau, offering free legal consulting services
12358 It is set up by the Development and Reform Commission, handling all the complaints about products price
12361 it is set up for children's charitable donation
12365 It is set up by the Quality Supervision Bureau, handling all the complaints about products quality
12369 it is set up by the Environmental Protection Bureau, handling all the pollution complaints as noise pollution, light pollution, environmental pollution, etc.
12377 It is set up for accepting tip-off against Internet illegal acts
Please cherish 110 resources, dial 110 correctly!
Please leave the limited police resources to those who really need help!
Editor｜VIcki Song
Translator｜Eric Ye
Source｜Wechat Account "法眼帝国"
